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CARSTAR was founded on the principle of raising the standards of the collision repair industry. CARSTAR owned repair centers must meet strict requirements concerning quality of work, training and customer satisfaction. Quality repairs combined with an exceptional warranty and excellent customer service give CARSTAR repair centers an unbeatable 95 percent customer satisfaction rating.

CARSTAR is leading the industry with:
Nationwide warranty
Rental Car Assistance
Insurance relationships with every major carrier
Financing options
Incentive for referrals
Partnerships with local companies
Industry certified technicians
24/7 1-800-CARSTAR

CARSTAR ADVANTAGE

If you've been in an accident, the last thing you need is more stress. Especially when it comes to car repair. That's why CARSTAR was founded. We're committed to making the repair process as quick and as painless as possible. In addition to being the country's largest group of collision repair stores, we also offer the industry's most comprehensive warranty. So if you do have an accident, take your vehicle to CARSTAR. We guarantee it will be repaired quickly, reliably and at a reasonable price. That's what we mean when we say "Relax, we'll take it from here."

Our company has repaired over 2,000,000 automobiles across North America. Every CARSTAR store is equipped with the latest systems and technology to get the job done right, right on time. We also pledge to keep you informed throughout the entire repair process.

A repair store's work is only as good as their word. Which is why CARSTAR is so proud of our reputation for high ethical standards. We also consistently lead the industry in customer satisfaction ratings.

CARSTAR believes in having local owners run the day-to-day operations of their store. So when you visit your local CARSTAR, you'll deal with someone who is invested in the community and strives to protect their own reputation. It's the best formula to ensure you get exceptional service every step of the way.

CARSTAR will work directly with your insurance company to make the process as painless as possible. We already have corporate relationships with more than 80 insurance providers. So chances are we already have a Direct Repair Program with your insurance provider. This usually saves you valuable time during the estimate process.

No one ever plans on having an accident. Not only does the loss of your car disrupt your life, but the unexpected expenses can be significant. That's why CARSTAR offers the CarCareONE credit card. It's the card that allows you to get your car fixed now and pay for it later down the road.

Think of us as your 24/7 accident assistance company. If you need help, relax and just call 1-800-CARSTAR. We'll help you with everything.

We'll Call a tow truck
Arrange a rental
Deal with the insurance company
We'll call a friend or family member

Why CARSTAR for Collision Repair?

It's more than a car. It's how you keep your life moving.

We depend on our vehicles for everything – getting to work, shuttling the kids to lessons and practice, running errands, taking vacations, and much more. So when our vehicles are involved in a car accident, our entire lives are put on hold. It’s a hassle to deal with auto repairs, rentals, insurance, and estimates. You no longer feel in control, and the stress can be overwhelming.

At CARSTAR, we do everything we can to take that stress out of the situation. Our focus is always to get your car, and your life, back in order ASAP. That’s why we do auto body repair faster than anyone else in the industry. And we don’t just repair it quickly, we repair it right. Having the best technicians and working with the best equipment in our body shops, helps us make sure of that. That’s why our Customer Satisfaction Index (CSI) rating is 97% - the highest in the industry.

In the end, we back everything we do with the industry’s best nationwide warranty. It’s just part of our overall approach that gives you the ultimate peace of mind. We mean it when we say: “Relax, We’ll Take it From Here.”

 

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